SHIPPING OFFERED BY UNIEssence

Free Shipping - Only on specific products and promotions - With a delivery time of 5 to 15 business days.

Unifemme's products are international, coming from the USA, Asia, or Europe.

*NOTE: SHIPPING TIME CAN BE DIFFERENT DEPENDING TO YOUR COUTRY. THE SPECIFIC SHIPPING TIME WILL BE CALCULATED ACCOURDING TO YOUR ADDRESS AT CHECKOUT.

PROCESSING TIME

Once your order has been processed and payment has been entered into our system, the following steps are taken: sorting, packing, and shipping. This process usually takes between 3 and 5 business days, after which you will receive the tracking code via email provided during the purchase.

DELIVERY TIME

The estimated delivery time (general average) is 5 to 15 business days after the order is shipped.

However, adverse factors such as delays in the release of Federal Income, postal strikes, inability to deliver due to weather factors or risk zones, national holidays may add some days to the product delivery.

However, the maximum guarantee period is 60 business days. After this period, loss is confirmed, and a new shipment or refund is made to the customer.

CAREFUL WITH ADDRESSING ORDERS

Unifemme will be responsible for sending the products to the address requested by the customer. Therefore, to avoid obstacles in the delivery of your order, please pay attention when filling in the address where you want to receive your order. Our team verifies the addresses to avoid inconsistencies that cause a delay in the preparation time of 3 to 5 days.

INCORRECT OR INCOMPLETE ADDRESS

Unifemme is not responsible for the incorrect or incomplete filling of the destination address of orders placed in the store. In case of an incorrect or incomplete address, by postal rule, the package will be returned to the sender, and no further attempts will be made to deliver to that address.

If delivery is not made due to a difference in the address provided by the customer, the customer is not entitled to a refund, and it will be necessary to pay a new shipping fee to resend the product.

ABSENT RECEIVER

Make sure someone will be at the address to receive your products. Postal service makes three delivery attempts, and if there is no one at the address to receive the order, the package will be taken to the nearest post office to the address, and in this case, the recipient of the package will need to pick up the package, even at the post office, within 7 natural days. If the recipient of the order does not withdraw it, by postal rule, the package will be returned to the sender, and a new freight payment will be required to resend the product.

All data related to delivery attempts, as well as the address of the Post Office where the recipient must pick up their package in case of absence at the address, are recorded in the order tracking, which can be followed on the Correios website, using the tracking code provided by the store.

SHIPPING METHODS

Products are always delivered by your countrie's national courrier like USPS, AG POST and ROYAL MAIL. however, in some cases, such as absent recipient, region with delivery limitation, or even an incorrect address, the customer may have to collect the product at the agency closest to their address.

If the address is not correctly completed, the product may be returned to the sender. We ask you to pay special attention when completing the address. If there is any error in the address completion and the product cannot be delivered, the customer is responsible.

Correios makes three delivery attempts, if it cannot complete them, the product will be available for collection at the nearest agency for up to 7 days. After this period, the product returns to the sender.